Metro App Unlock

This service is for new metro pcs phones that require a APP unlock not a code.

Supported models: any metro phone that has a device unlock app and says unelgible to be unlocked 

LG Leon                                       Galaxy s6
Samsung Core prime                    Kyocera Hydro Wave
LG G-Stylo 

Use this service if your phone has an APP called Device Unlock on it

 TIME: 1-48 hours

Metro pcs Phones ANDROID APP UNLOCK Instructions
- Make sure you have an active data connection via 3G/4G/LTE or Wi-Fi. (VERY IMPORTANT)
- From the Application list, tap Device Unlock. (Note: The application may be located in the MetroPCS/T-Mobile folder.)
- Tap Continue.
- Choose the Permanent Unlock.
- If successful, restart the device.

It's mandatory with "MetroPCS Device Unlock App" Service to check BEFORE place your order that your phone show "Not Eligible for Unlock" error.
If instead you have the error "Server not responding" this mean your phone is not even able to communicate with MetroPCS Server (Communication Error)

You need to fix this problem before order since we do not accept complaint / refund request about this specific error.
However we do have some tips to get rid of this error:

1 - Make sure you use the original Stock ROM from MetroPCS since it will not work if you flash your phone with any custom Firmware from T-Mobile, CyanogenMod, or even an Unbranded ROM.
2 - However make sure you're using the last version of MetroPCS Firmware for your Cell Phone.
3 - Finally (after upgrade) perform a Hard Reset on your Cell Phone (you'll find Hard Reset method on: or check on YouTube).
4 - Turn off 3G/LTE and force the use of a local WiFi Hotspot.
5 - Make sure you use home Wifi (and not a public/company WiFi since they might use firewall, vpn, etc... that will trouble communication)

If none of these recommendations work for you, then we don't have solution.
If you find a way to fix this problem with another method, please let us now so we can help better our community.

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